Showpo is a fun & forward fashion online shop that brings out the 'Showpo' in every girl. They are always super polite too :) Useful. Your return is processed within 48 hours of being delivered back to us, and you'll receive an email notifying you it's been processed and your store credit added to your account. Best regards Written by Customer Service Associate (Former Employee) from Lidcombe NSW on 15 September 2019 Good company culture and great people to work with. On Friday, you can contact them from 9am to 5pm. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Showpo Customer Service. © 2004-2021 ComplaintsBoard.com. THE founder of popular online fashion retailer ShowPo has been praised for a brutally honest video in which she revealed how the business “f-ed up”, resulting in a customer service nightmare. ‎Read reviews, compare customer ratings, see screenshots, and learn more about Showpo: Fashion Shopping. You can find contact details for Showpo above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. I had then realised that I had paid more and also got the wrong size dress as it's in US sizes as well. Once you’ve placed your order, you’ll receive a confirmation email from us. Hi. I didn't think anything of it when I had bought a dress and a few other items with it. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. You need to make it more clear about any extra fees even if it's not your company as it's against the law to give false advertisement. All returns sent back using our returns portal and shipping labels are easily tracked. Our bags are reusable so you can use them to send your item(s) back. ... Help future customers by talking about customer service, price, delivery, returns & refunds. Will highly recommend Showpo … “E-commerce, particularly in fashion, is becoming more and more competitive,” said Waddy, who joined Showpo just over two years ago. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Showpo Customer Service. At Showpo, we’re one of only a few online retailers that provide 24/7 customer service across social, live chat, email and phone.” Use this comments board to leave complaints and reviews about Showpo. Showpo is a fashion forward and lively online store that we most definitely enjoyed—from the selections, to the designs, to the delivery and customer support. You can contact Showpo on 0282798111, Monday through Thursday from 9am to 6pm. It is headquartered in United States of America and has 201-500 employees. I am not happy with my service already and I haven't even had my items arrival yet. Showpo is a fashion and apparel retailer with online presence and sell apparel & womenswear related products. Great Customer Support Showpo have always been very prompt (and cheerful) with replies, understanding when a return is required and overall so easy to do business with! Checked out as a guest? This site uses cookies to ensure you get the best experience. I ordered two dresses that ended up not fitting correctly. The majority of customers say they’ve had nothing but good experiencing shopping on the Showpo website and mobile app, and customer service has been friendly and more than willing to help. Get in touch via livechat, or email at info@showpo.com and we'll happily help you out. “E-commerce, particularly in fashion, is becoming more and more competitive,” said Waddy, who joined Showpo just over two years ago. Log in to My Account > My orders > Track. I bulk shopped a bunch of things for my future balls and holiday to the Bahamas and was so happy with all. But the one thing that has stood out to me is the customer service, I had to return an item to get a smaller size and within an hour of my email someone got back to me. I Contacted Showpo Live Chat as l was unable to see my order online to start a return process for one of my items. I exchanged a cloth for a different size and it was all so easy and their customer service team was incredibly helpful “Amazing as always!”: Showpo customer service has always been super helpful to resolve any issues I’ve had and so quick with their responses on multiple occasions!! Join our mailing list for exclusive sales and trend alerts. Showpo (Footwear): 4.4 out of 5 stars from 3,955 genuine reviews on Australia's largest opinion site ProductReview.com.au. In a rare Showpo review mentioning poor customer service, a shopper was unhappy with their return experience and didn’t feel they got decent customer support. 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